Monday, September 26, 2011

Food, Drink and Cell Phones

Comment
I am wondering why patrons (students) of the library here at Douglas College do not have to follow rules (clearly posted at the entrance of the library) ie no food, no drinks and no cell-phones...

Answer
The Library's food and drink policy has been revised recently to allow cold snack foods that do not disturb other people and beverages in covered containers or bottles. The notice at the entrance of the library reflects the old policy and is in the process of being removed. Regarding cell phone use, patrons are strongly encouraged to leave the Library before using their cell phones and are also asked to set them to low volume or to non-audible signals while on the premises. Please feel free to contact a librarian at the Information desk about any related disturbances.

Monday, September 19, 2011

Noise in Library

Comment
Today is a quieter day but, as a new student, I am normally rather alarmed at the noise tolerance allowed in this library. While I was sitting with another student, she said something to me which indicated that I wasn't the only one who felt this way about the library here. She said she couldn't find a quiet place in the library to study (not even at the higher level of the library). Another classmate also made a remark about how noise the library is at Douglas College. One day this week, two girls were "talking", almost shouting to each other in conversation as they sat at two different places in the library (quite a distance away).... 

Answer
The upper level of the library is reserved for quiet study but the main level does allow for student interaction that is respectful of other students. Students are strongly encouraged to leave the area before using their phones and to set their cell phones to low volume or to non-audible signals while in the library. Most of the time, students monitor themselves and appropriate noise levels are maintained. However, we recognize there are periods when noise does become an issue. At such times, please feel free to contact a library employee about it.   

Tuesday, September 6, 2011

Thank you

Comment
On August 25, 2011 -
I was in the college library yesterday and i have to say that the library staff was absolutely wonderful and so helpful! I've broken my leg and the staff helped me find my books since the elevator was broken. Thank You!!!

Answer
Library staff were very happy to be of assistance.